Accessibility Statement
Effective Date: August 27, 2026
At CERBER, we are committed to ensuring that our website and services are accessible to all customers, including individuals with disabilities. We believe everyone should have equal access to information, products, and customer support.
Our Commitment
- We aim to follow recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG)
- Our goal is to provide a clear, usable, and inclusive experience for all visitors, regardless of ability
- We continuously review and improve our website to enhance accessibility and usability
Accessibility Features
Our website includes accessibility-focused features such as:
- Clear navigation and consistent page layouts
- Text alternatives for images and non-text content where appropriate
- Keyboard-accessible navigation
- Readable fonts and appropriate color contrast
- Responsive design compatible with mobile, tablet, and desktop devices
Ongoing Improvements
Accessibility is an ongoing process. We regularly evaluate our website and make improvements where possible. We welcome user feedback to help us identify and address accessibility barriers.
Feedback & Support
If you experience any difficulty accessing our website or need assistance, please contact us:
CERBER
Address: Friedrich-Naumann-Str. 2, 04610 Meuselwitz, Germany
Phone: +49 170 2471305
Email: support@cerber.store
Customer Support Hours
Monday – Friday: 9:00 AM – 11:00 PM
Saturday & Sunday: Closed
Time Zone: (GMT+01:00) Central European Standard Time (Berlin)
Response Time: We respond within one business day
Legal Compliance
This Accessibility Statement is intended to support compliance with applicable German and European Union accessibility laws and standards, including relevant requirements under the European Accessibility Act (EAA).